All use casesCustomer Success
Churn radar
AI detects at-risk accounts 3 weeks before churn by combining usage drops, support sentiment, and payment delays — then sends the account manager a save playbook.
40% reduction in churn rate€1,800 – €3,000
The problem
Account managers don't realize a client is unhappy until they cancel. By then it's too late — the signs were there weeks ago across usage data, support tickets, and payment delays.
The automation
AI detects at-risk accounts 3 weeks before churn by combining usage drops, support sentiment, and payment delays — then sends the account manager a save playbook.
Ready to automate this?
We'll scope it, build it, and have it running in weeks — not months.
Plan an introduction with Sando